精选英文道歉信范文合集八篇
在日常学习、工作生活中，我们总不免地需要写道歉信，道歉信是要向对方陈述无法答应的所请所托的原因，对不愿为的事，可声明自己的一贯主张，对不能为的请托，更应陈述理由，说明自己为什么不能为。为了让您在写道歉信时更加简单方便，以下是小编帮大家整理的英文道歉信8篇，欢迎阅读，希望大家能够喜欢。
英文道歉信 篇1
Dear Anne,
Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam coming the day after tomorrow.
I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward?
If so, please don’t hesitate to drop me a line about your preferable date. I do long for a pleasant chat with you.
Please allow me to say sorry again.
英文道歉信 篇2
游客朋友们：
首先我们真心感谢桅子花开、海星以及马来吸呀等几位网友给我们所提的意见，今年在政府论坛上有两封公开批评我们的帖子，说实在的，刚刚看到的时候，心里确实是堵得慌的，不高兴的，总觉得目前国内旅游市场大环境就是这个样子，大社不强，小社散差，从业人员服务意识、技能普遍不强等等，刚开始，我们确实给自己找了一些自我安慰的借口。
现在再认真思考这个问题，我们觉得，做为从业人员有责任、有义务，也必须为游客提供更为轻松、快乐的旅游时光。坦诚的说，今年7、8两个暑期月份下来，在我们质检回访过程中，所发现存在质量问题的，游客投诉到公司的也绝不仅此两例。
我们总结分析下来，存在质量问题的主要是散客出游群体，暑期质量问题一般容易出现在车辆空调不好，某些导游态度存在问题，以及住房条件较差等方面。目前旅行社的存在方式大体上分为三类，一类是组团旅行社，我们**就是这样类型的旅行社，面向终端客户收取客源;一类是地接旅行社，主要接待外地游客来本地旅游;第三类是同行批发旅行社，如扬州苏之旅旅行社，仪征旅行社同行受制于客源量问题，收到游客报名后，无法独立发团，只能交给这样的批发旅行社统一发团。这种现状就导至了组团旅行社对散客质量的掌控从很大程度上受制于同行批发旅行社，从某种程度上来说，仪征散客出游，选择哪家旅行社报名的差别是不大的，唯一的`区别所在是旅行社经营者的思路，以及遇质量投诉后，规模大一些的旅行社对批发旅行社的牵制能力会更强一些，仅此两点而已。
关乎旅游质量还有一个很重要的点，就是导游，景点美不美，全靠导游一张嘴。好的导游除了在讲解上会更为精彩外，对于游客心理的把握能力通常也会很强，会有较强的协调沟通能力，而目前导游的生存状态基本上都是以兼职为主，这种生存状态，也从很大程度上导致了其责任心的下降，因其兼职故而也缺少有效的服务技能培训。旅行社不是不想有自己的全职导游，而是因为旅游业的季节性特别强，旺季再多导游也不够用，进入12月份以后的3个月淡季对于小旅行社而言，可能1个导游都嫌多，这个微利行业人力成本应该是最大的成本了，所以这种季节性的特点也导致旅行社不敢、不能用过多的全职导游。我们公司目前全职导游有16名，在扬州地区算得上是规模庞大的一支导游队伍了，但也只能应对平常季节的客流量，遇上旺季，也只能望洋兴叹，比如贴子中所提到的西安团队，就是一个主要由兼职导游带队的团队。
从我们自身的角度来讲，我们必须认真反思这个行业，认真反思自已，如果不能真正将客户赢这个第一戒写到我们每个员工心里去，**旅行社终将被市场淘汰。从上周起，我们已经开始在竭尽全力探讨游客旅游体验的问题，我们希望尽快将我们的服务意识、服务技能，迅速从对人的服务，提升至对客户的服务。我们将尽已所能去改造现有的工作流程，我们相信，从我们做起，终将能够逐步改变旅游业的现状，终将实现给游客创造轻松快乐时光这个最终目标。当然，接下来可能还会有质量问题出现，还会有游客投诉，但我们会以最好的状态，迅速处理这类的质量问题，给游客一个尽可能满意的答复。
英文道歉信 篇3
Dear David:
I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7， December sooner， but when I have told you the reason， I trust you will be convinced that the neglect was excusable。 When your letter arrived， I was just in Hong Kong。 As my family could not forward it to me during my absence， it has been， therefore， lying on my desk until the moment when I took it up。 Now the first thing I have to hasten to do is to write to you these few lines to express my deep reGRE t。
I enjoyed many pleasant sights during my trip。 I shall be pleased to give you an account to of them when I see you next。
Sincerely yours，
Tom
英文道歉信 篇4
Dear XXX:
We felt very sorry to say that we could not provide the timely and circumspect service for you as Household Electric Appliance Maintain Company .We sincerely hope you can understand us , because some of our maintaiers went to train , and some of them walked to the other place for services . Now , we really have no maintainer to be sent to your home .For this , we said we were sorry again .And kindly please you may rest assure that we will send our maintainers to go to your home for maintain services next Monday .
Best regards! Wang Hao Manager
英文道歉信 篇5
Dear Yangling:
Congratulations on your coming birthday.
Thanks for your invitation, but I am sorry that I am afraid I am not able to attend your birthday party.
You know, there is an important English test in our school on the same day. I will have to attend the test . I am terribly sorry for that.
Anyway, I hope everything goes well in your birthday party. Remember to show me the pictures taken in the party.
Best regards! Yours ever Susan
英文道歉信 篇6
Beloved teacher Zhang
Hello
I'm sorry. I know I'm very sorry for you, you were so good to me. And I...
I'm sorry. I have forgotten, when we got so stiff, perhaps, is the words I snapped our relationship. At that time, every day my heart was very messy. I actually knew I was wrong, and I wanted to find you to apologize. But I'm afraid... I'm afraid of your eyes. I know I'm disappointing you. So, I chose to go wrong. I know I'm going away. After listening to what you said, think a lot. The heart is very guilty. Be ashamed。 It's full of the sense of crime. I feel very disappointed with so many people who are good to me.
You say I always go to regret one, not change my own shortcomings. I was really sober this time. I learned it well. I won't learn any more, and I won't be in contact with those people. "To the MS silt but don't dye" I can do it! I have improved a lot of academic achievements now.
You always say that I want to get rid of the trouble I had a good talk, then think not to regard it as right, their own negligence, before the time to make mistakes always want to "irren ist menschlich?" Now I think that the mistakes are their own, do not look for any external reasons, I believe I will be better, and always pay attention to my own words and deeds.
The school is a small society, if it is in the community, against the boss, the consequences will be very serious. This is what you usually teach us. Thank you, Mr. Zhang. You have taught me to be a person. I sincerely thank you. Mr. Zhang, I hope you can forgive me, and I hope you can teach me as well as before.
Please forgive me. I'm really getting better this time. Forgive me, please say, don't ignore me.
Sincerely
Your student: Bai Yu
June 20th 20xx
英文道歉信 篇7
Hi Miss Liu
I am writing to express my sorry for the breaking of an appointment. We were agreed that I will go to your office to discuss my homework on ten oclock Monday morning, but I was busy with something else which is important for me. I am so sorry for did not inform you about it.
Best regards
XXX
英文道歉信 篇8
Sep. 25, 20xx
Dear Sirs:
Thank you for your letter concerning Mr. Pennington??s visit to China. Unfortunately our Export Manager, Mr. Li is in the U.S. at present and will not be back until 12th October. Therefore, I am very sorry to inform you that he is unable to meet Mr. Pennington these days. He would, however, be very pleased to see Mr. Penn??ington if he could be in Beijing after that date. We look forward to hearing from you.
Yours faithfully,
Assistance
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